Shipping & Delivery

1.1  Modes of Transit

• Sea freight • Air freight • Express courier services • Postal or other authorized logistics services

The mode of transportation will be determined in accordance with the mutually agreed commercial terms and shipping requirements.

1.2  Order Processing & Delivery Timelines

• Confirmation of the order; • Receipt of the agreed advance payment or other payment specified in the sales contract; and • Approval of artwork, product specifications, packaging details, or other required information, where applicable.

Processing and delivery timelines may vary depending on product availability, order quantity, customization requirements, sourcing or procurement, production schedules, documentation, logistics, and destination-country requirements.

Delivery terms shall be governed by the Incoterms® specifically agreed between the buyer and EthnoIndia Exports Private Limited, including, where applicable, FOB, CIF, DDP, or other mutually agreed terms.

1.3  Duties, Taxes & Customs Charges

Unless expressly agreed otherwise inwriting, the buyer shall be responsible for all applicable:

• Import duties; • Customs duties; • Local taxes; • Customs clearance charges; • Destination handling charges; • Port or terminal charges; • Other destination-country charges or statutory levies.

The buyer is also responsible for providing accurate documentation and information required for clearance in the destination country.

1.4  Tracking & Transfer of Risk

Where tracking is available, shipment tracking details will be provided to the buyer after dispatch.

The transfer of risk relating to loss, damage, or other shipment-related incidents shall be determined in accordance with the Incoterm® agreed for the relevant order.

Buyers are advised to inspect shipments carefully immediately upon delivery and, where appropriate, obtain a delivery receipt or carrier/surveyor report documenting any visible damage.